Kim Ma Vacations from $319

Room was clean and comfortable. Food was great. Most of all, staff were exceptional. Everyone was very courteous and respectful. Ms Nancy was especially helpful and very accommodating with our requests. She helped arranged our trip to Sapa and day cruise in Halong Bay.

Excellent hotel, really clean and well decorated. Great location. Exceptional customer service from all the staff at the hotel

A gem hotel inside the winding roads of old Hanoi. Located conveniently to so many attractions but still ensuring a relatively quiet stay despite us being on 2nd floor. The breakfast was amazing. The hot food changed every day and the lemongrass tea! (I’m inspired to make it on my own). The staff from every step from the lobby to luggage assistance to the breakfast to the wonderful cleaning ladies are all angels and super helpful. I appreciate the treatment we received in my first trip to Vietnam and hope to be back soon.

The staff are incredible! They will bend over backwards to assist you. We are so grateful for their kindness! Great and central location. Night markets are in walkable distance. The only minor issue is the pool is actually a spa. Otherwise would recommend!